I have not yet received a shipping confirmation/order confirmation 05 September 2022 12:47 Updated Unfortunately, our automated emails may sometimes end up in your spam or junk folder. Please remember to check that folder too. Alternatively, please contact our customer service team. Related articles Where can I check the status of my delivery? What are the lead times? How can I cancel my order? Where can I find my order number? Which shipping providers are used to send my parcel?